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  • Report:  #1453853

Complaint Review: Instantly vivid repair cream

Instantly vivid repair cream This product was on Facebook and offered a "trial offer”. When I received my statement I saw they charged me in full for both products and also enrolled me for monthly products.

  • Reported By:
    Barbara — Huntingdon Valley Pennsylvania United States
  • Submitted:
    Sat, July 28, 2018
  • Updated:
    Tue, July 31, 2018

 Called their customer service and was able to cancel for future products but would not do anything about past charge. Nothing was stated about anything beyond trial products. Please be aware of this rip off. Lied to me about cancellation and sent more products I do not want

I cancelled this as soon as I found out they would automatically send this to me monthly. This was cancelled 7/27/18 at 12:48 notification number 553725. I just received more cream for another total of $178.00. I called their customer support at 855-412-3144 and was told it was too late.

The order number was also the same date of 7/27/18. They claim it was one day later of 7/28. I told her I would send them my email and was told they had no way of receiving it??? I wanted to send it back and that request was also refused. I have the proof and they do not want to see it. Now I am out even more money for a product I do not want!

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