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  • Report:  #805394

Complaint Review: Instflex

Instflex I ordered a sample for my mom and received a full supply by mail I didn't order Murray , Utah

  • Reported By:
    DeeDee — Oxnard California United States of America
  • Submitted:
    Tue, December 06, 2011
  • Updated:
    Tue, December 06, 2011
  • Instflex
    341 W 6100S
    Murray, Utah
    United States of America
  • Phone:
  • Category:

(RECUR DEBIT CRD PMT11/30 DDL*Instaflex 30Day SP 877-8693310 NC 434256XXXXXX3463 335140008982191 ?MCC=5968 01) This is what is on my checking account.  $74.98 was pulled from my account through my ATM I used for the sample.  I will be going tomorrow and cancel my ATM. I am so bothered by this. 

1 Updates & Rebuttals


Ken

Greeley,
Colorado,
USA

Here's some information from their Terms of Service....

#2Consumer Suggestion

Tue, December 06, 2011

You    must pay a shipping and handling fee of $4.99 for us to send you a 14 day trial    supply of Instaflex. We typically ship the product the day after you place your    order (except that orders placed Friday-Sunday will be shipped the following    Monday). We allow up to 4 days for you to receive the trial supply. Thus, in    order for you to have 14 days to try the product, we consider the end date for    your trial period to be 18 days after you place your order, which is 14 days    plus 4 days for processing and transit.If    you do not call customer service to cancel within [18] days of ordering your free    trial, you will be charged $74.98 plus any applicable tax to the card you used    to place your trial order. You will also be enrolled in our auto-ship program.    See details below.

Sorry, but you should have read this BEFORE ordering.

You should also read the rest of the Terms of Service, now, regarding how to cancel and head off getting billed for another shipment.

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