Complaint Review: Instinct Entertainment

I paid for the 'gold cart' for the wordpress e-commerce plugin from Instinct Entertainment (instinct.co.nz) or getshopped.org, but I never received a download link.

I would have been out 40 bucks except that I luckily paid with paypal.  I filed a dispute with 'dan@instinct.co.nz' on paypal, escalated it, and eventually paypal refunded my money.  I never got a single email or any type of communication whatsoever from Instinct or getshopped.org, or whatever.

I didn't lose any money thanks to paypal, but had I paid with a credit card things might have gone differently.  I have no idea what's going on with this company; maybe I just fell through the cracks, but since I've never been contacted by them I felt like I needed to file this report.