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Insurance Academy MSGA Insurance Company continued to bill my credit card for monthly premiums after I terminated terminated the insurance policy. Boca Raton Florida
The insurance Academy is fraudulent. Company obtained my personal contact information after I made an application to healthcare.gov and used intimidation to sell a health insurance policy to cover me (in December 2013) until I obtained health insurance. Insurance agent explained that the MSGA health insurance policy did not cover pre-existing conditions. The policy information received from MSGA stated pre-existing conditions were covered with submission of previous health insurance coverage. A certificate of insurability (demonstrating previous health insurance coverage for the previous three months) was faxed to MSGA. No health insurance coverage was provided during the three months that the MSGA policy was in effect. Medical claims were returned to health care providers as 'not covered' and I terminated the MSGA policy 2/28/2014 through the Insurance Academy agent who sold me the fraudulent policy. As the insurance policy premiums were paid each month for December 2013, January 2014, and February 2014, I requested the insurance policy terminate on the last day of February 2014 (February 28. 2014). The credit card used to pay the February 2014 premium was billed in March and April 2014 for the MSGA premiums (on a non-existant health insurance policy). The company refuses to refund the monies and the credit card fraud department is now following legal avenues to pursue this issue.