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  • Report:  #1397466

Complaint Review: Insuranceclaimcheck.com; Mr.Cooper (Nationstar Mrtge)

Insuranceclaimcheck.com; Mr.Cooper ,Nationstar Mrtge, Held Insurance Reimbursement over 6 months Nationwide **Author of this Report is NOT CONFIRMED**

  • Reported By:
    Denise — Springfield Massachusetts USA
  • Submitted:
    Sat, September 02, 2017
  • Updated:
    Sat, September 02, 2017

 This company has had my insurance funds over 6 months. All paperwork and inspections have been completed. They then passed the money to my mortgage to pay monthly bill and add remaining finds to my principle balance which i specifically asked thwm bot to do. It has since been three weeks and I am contanstly told they are reversing thaf principle and expediting and it will take two days and then they will fedex. Everytine i have dollowed up in these three weeks it has been the same story- it is processing. Now finally told the funds have been moved back to insurance account and i must wait 7 days to receive-- that is not expediting. Where is the interest they have earned on the money for the past 6 months. My actual homeowners insirance paid put within 2 weeks of initial claim. This is not right.

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