Complaint Review: Integretel And Atlantic Management

I am A seventythree year old man with cancer and other health problems. I was stunned recently to recieve a forty dollar add on to my phone bill for a call to a 900 number.The company sending the bill was Integretel, billing for Atlantic Mgmt.

I called the 800 number for Integretel and was greeted by an agressive hard talking female customer service agent. I informed her that I did not make any call to a 900 number.

The woman informed me the call came from my number and that a small callup dialer had been installed to send the call from my computer.I told her I didn't authorize anyone to install any dialup in my computer and she informed she would have it disconnected, but I was still responsible for the bill.

Ater much argument she said since it was my first time she would reduce the bill 50% but I had to hurry and make up my mind. I told her o.k. and hung up, I then called Qwest customer service and told them not to pay any of the bill.

Until I stumbled across Ripoff Report I spent several sleepless nights and went through literal hell afraid someone would think I was calling a 900 number (incidently the charges are twenty dollars a minute) The damage to my health and well being from this incident makes me want rip someone's head off. These companies should face Federal charges for their actions.

Frank
Meridian, Idaho
U.S.A.