Complaint Review: Integretel Inc. - AOL

Integretel, Inc. charged my local phone company $210: six $35 charges on 1/21/03 starting at 2:44 p.m., 2:44 p.m., 2:45 p.m., 2:46 p.m., 2:47 p.m. and 2:48 p.m. one minute each saying I called NAVAHONTWR 900-226-7674. I was at work at that time and I live alone, so no one was home to make these calls.

I have aol.com e-mail and since I signed on with aol.com, I have been getting downloads to my computer without my permission. I have lost some of my games.

I called SureWest Communications (Roseville Telephone Company) and reported that I did not make these calls. They told me they would send the charges back to Integretel, Inc. and they would bill me direct. I told the local phone man that I would not pay Integretel the money, as I did not have it. He asked if I wanted a 900 block on my phone, and I said yes.

I e-mailed my daughter and she found your web site for me. I will be contacting FCC and ask them to shut down AOL and make them start fresh. I will be finding another server, and get off the internet entirely. Thank you for your help.

Judy
Antelope, California
U.S.A.