Complaint Review: INTEGRETEL PAYMENT ONE

I noticed that a 900 number appeared on my Bell South telephone bill with charges totaling $119.00. I contacted Bell South. They informed me that I would receive a credit because I have 900 block on my telephone services. I never received the credit from Bell South and my long distant services has been suspended until I make the payment.

I contacted Bell South and after being transferred six times, I finally spoke with a customer service representative and they claimed that I never had a 900 block placed on my service and even if I did it still would not guarantee that some 900 numbers would not get through. I tried calling Integretel and received a precorded message to call Monday-Friday during business hours.

Today is Friday 10:00 a.m. central time. I tried contacting them, via the internet, and received an undeliverable message quote stating: The recipient was unavailable to take delivery of the message. But in the meantime, I have no long distant service and Bell South will not restore those services unless I pay the $119.00. How do you like that.

Donald
HARVEY, Louisiana
U.S.A.