Integretel Says That You Signed Up For Their Service Via Email But When You Ask Them The Name Of The Person That Authorized It, They Only Have The First Name, No Last Name I Have Called BBB & FCC They are trying to charge me for a service that I (1) did not use and (2) did not want integretel.com internet
My mom received the phone bill and noticed that it was rather larger than normal. When she looked at it she saw that there was a charge for a voicemail service. She contacted SBC and they gave her Integretel's phone number. My mom called and they said that "Christine" which is me authorized the addition to the phone service. A charge of $16 per month and it started in December 2004. So now the bill has grown to $16 times 4 months. I contacted them to find out what was going on and all the man could tell me was that I had ordered it online.
When I asked if it showed the last name of the person that ordered it, they did not have one. How could any company think that they could get away with this? But obviously no one is doing anything because I found that this is not the first time this company has scammed people.
Christine
new berlin, Wisconsin
U.S.A.