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Integy.com cheap tools vpoor CS support. WALNUT California
I BOUGHT A SET OF INTEGY TOOLS A FEW MONTHS AGO, THE SET FOR 29.99$ THEY ARE NICE BUT THE TIPS ARE CHEAP a*s HELL.
THE SILVER ONE 1/16" I WAS LOSING A SMALL GRUB SCREW (SET SCREW) WELL THE TIP SNAPPED OFF AND I BARELY TURNED IT OR ALLPYED PRESSURE. WELL I TRYED TO CONTACT THEM WITH NO LUCK...
WHAT A CHEAP COMPANY.
NO 1-800 NUMBER FAX ONLY.
EMAIL SUPPORT FOR GET IT TO MANY RED TAPE TACTICS TO REACH A VAILD EMAIL ADDRESS. JST TO MANY LINKS AND PAGES TO READ THRU.
BUT THEY HAVE AIM AOL INSTANT MEASSNGER WOW WHAT KIND OF MICKEY MOUSE SUPPORT IS THAT? SO I SENT A INSTANT MESSAGE WIT HNO REPLY AS OF YET.
DO NOT BUY ANYTHING FROM INTEGY.COM
I WANTED TO ORDER A REPLACEMENT TIP IT'S 3.99$ NOT BAD *RIGHT?*
SHIPPING COST 7.85$ FEDEX ONLY NO OTHER OPTIONS. WELL SOMETHING THAT WEIGHTS IN AT THE WEIGHT OF A QUATER SHOULD BE MORE LIKE 2$ BUCKS AT THE MOST.AND I AM TALKING SLOW 5 TO 7 DAY SHIPPING FOR 7.85$ **** IF THEY TOOK IT TO THE LOCAL POST OFFICE THEY COULD GET Priority Mail FOR 3.85$ AND I WOULD HAVE IT 2 OR 3 DAYS!!
WHAT A JOKE I LIKE THERE TOOLS BUT IF THEU SNAPPED LIKE THAT AND OFFER NO SUPPORT FOR WARRANTY THEY SAY THEY HAVE A WARRANTY ON THEM. BUT HOW CAN YOU CONTACT THEM NO 1-800 NUMBER, EMAIL IS TO HARD TO FIND AND IF YOU FIND ONE THEY SAY WITH IN 5 DAYS FOR A REPLY...
David
======, Oklahoma
U.S.A.