Complaint Review: Intelius & 24protectplus

This isn't the only site discussing this company using credit card information without authorization;

I used Intelius and a few days short of a month later, I see 14.95 out of my checking acct. I did research, called the company, complained and the girl (chloe) in a pleasant manner said it would be refunded, but first tried to talk me into a year's worth of the service (the service I still have no clue what it does) yada yad, to which I replied, 'I'm telling you I want my money refunded, as I never authorized this sale. Why the hell would I now want a year added?!'

So, supposedly in 2 days I receive my refund; however, I'm going to the bank and explaining there has been fraudulent activity on my acct, and that I wish to file a dispute and demand that they assist me in accordance with Federal Regulation E.

After that (if I am not refunded) we'll see if I wish to take it a step further with Illinois and Washington State Attorney's Office etc.
I'd really enjoy feedback from others to know if you have been refunded.

Loganearthski
Portland, Maine
U.S.A.

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