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  • Report:  #1161124

Complaint Review: Intelius

Intelius Criminal organization purporting to offer information of lost whereabout of people do not know Nationwide

  • Reported By:
    sickpuppy — Norwich New York
  • Submitted:
    Thu, July 10, 2014
  • Updated:
    Wed, July 16, 2014

I was trying to locate a friend from high school and I fell into the trap of using Interius to find out his phone number.  I had his address but not his phone number so I got suckered into a 5 dollar charge for information.  I tried the information and none of the phone humbers were current.  I called Intelius and asked for a refund but was told they do not give refunds.  Please stay away from these crooks!

1 Updates & Rebuttals


InteliusCustomer__Support

Customer Care

#2UPDATE Employee

Wed, July 16, 2014

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you. 

Intelius solely collects and compiles the public records and publicly available information.  Local, state and federal agencies make updates to public records.  The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes.  This data is maintained with active updates from the sources; however some of the updates are out of our immediate control.

If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.  

www.intelius.com/emailcontact.php 

We value your feedback and look forward to hearing from you.

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