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  • Report:  #542833

Complaint Review: Intelius - IDProtect

Intelius - IDProtect Charged my credit card first .95 then 19.95/mo. until I saw it and reported it as unauthorized charges Internet

  • Reported By:
    Les — Chincoteague Virginia United States of America
  • Submitted:
    Mon, December 21, 2009
  • Updated:
    Wed, December 30, 2009

Charged my credit card first .95 then 19.95/mo. until I saw it and reported it as unauthorized charges

1 Updates & Rebuttals


Intelius_Customer_Support

USA

Intelius Subscription

#2UPDATE Employee

Wed, December 30, 2009



If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.



 



However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.



 



Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST.  We will be more than happy to assist you with your account.


www.Intelius.com


Stan Willoretta

Consumer Concerns Manager



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