Complaint Review: Intelius

I requested Information for my Fiance who wanted to know why she had a problem finding her Phone Number and other pesonal information. The results I received were totally false. The Phone Number had belonged to other 5 people in the area over 5 years ago and several were not living in the area for years. They claim they use Utility bills and other information. You can see the email I received from them. I would like to file a Class Action against this Company.

Thank you for contacting Customer Support.

After resubmitting your request, we have been unable to locate additional information about the subject of your search. The information that we have provided is the most recent and most updated information available in the databases that we have accessed.

Public record and publicly available information originate from a variety of sources.  For example, marketing surveys, land deeds, voter registrations, court records, and magazine subscriptions may all serve as sources of information.  As an aggregator of public records, we may experience a delay as our data sources update public information.  We are as current as they are, but some of the updates are out of our immediate control. As a result, we cannot guarantee the information or provide refunds for valid reports.  We apologize for this inconvenience. 

Thank you,

Henry M

Customer Support