Complaint Review: Intelius

Do not even go to the Intelius site. They claim they will charge a minimal amount (99 cents or $1.75 for a 2nd inquiry) but they will debit your account and continue to debit it as long as they wish. They say you can cancel the charge and even have a place to go to on their site where you can "suspend" the transaction. What a joke that is!

When you call them to complain and have the debit on your account removed they will inform you they have a "NO RETURN POLICY!" In other words, they can debit your account any amount any time and they are under the umbrella of protection that they have a NO RETURN POLICY! Also, when you are hanging on the phone waiting for a real person to talk to, they have a recording claiming to be "an award-winning company."

I think someone needs to stop this company and prosecute them for the thievery they appear to be getting away with! That, in my opinion would be the only "award winning" closure they deserve.

Ardy
Fulton, Missouri
U.S.A.