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  • Report:  #632284

Complaint Review: Intelius - People Finder - U.S. Search

Intelius - People Finder - U.S. Search Intelius You choose the type of search, and they charge your credit card, then you are asked if you would like to join a trial. Click no, and get no report, but still charged. Rip off for sure!!!! bellvue, Washington

  • Reported By:
    jkittkat — Mobile Alabama United States of America
  • Submitted:
    Tue, August 17, 2010
  • Updated:
    Thu, August 26, 2010
  • Intelius - People Finder - U.S. Search
    500-108th th av ne #1660 Bellevue Washington
    bellvue, Washington
    United States of America
  • Phone:
    866-974-6185
  • Web:
  • Category:

I was trying to get information on a person through the Intelius People Search site and was tricked.  It asked for my card information and I entered it, making sure there wasn't anything specifying that you would be entered into a monthly trial.  After clicking the submit button, a message popped up asking if you wish to enter into a trial for only $19.99 more a month.  I quickly clicked "no" and waited for my report to pull up. 
 
I never received a report or anything once I declined the trial period, but my bank account was charged within seconds.  The information given for contact is incorrect and no one answers or responds to the "contact us" page.

I am fearful of having my account charged every month, so I have contacted my bank and had them close that card and put a block on the company from being able to charge anything further. 

I pray that I do not have to deal with this headache again.  Please be very careful of these types of scams.  They promise something and you receive nothing!        

1 Updates & Rebuttals


Intelius_Customer_Support

USA

Intelius Subscriptions

#2UPDATE Employee

Thu, August 26, 2010

It sounds like you have accepted the People Search offer that is advertised on the Intelius website.  If you no longer wish to be enrolled in the People Search membership, please call 888-445-2727 Monday Friday 5am 8pm PST.  We will be more than happy to assist you.

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