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Intelius - Privacy Matters Misleading Bait & Switch Internet
Trying to find the real name of the individual who rammed into my son on the CA freeway, we searched by the phone number she gave him. For a fee of 4.95, they revealed the name (the original was false). This morning an email was received with the following in the body:
UNLESS YOU CANCEL, YOUR CREDIT
CARD ACCOUNT WILL BE CHARGED.
Dear xxxx Xxxxx,
Welcome! You're receiving this email because you accepted a special offer to check your personalized identity theft report and to safeguard your personal information through Privacy Matters Identity. Privacy Matters Identity is an identity protection service that offers you peace of mind with easy, online access to your personal information and the tools you need to protect yourself.
Claim your gift!
To claim your gift, simply log on to www.privacymattersidentity.com and click on the "Claim Your Free Gift" link.
Access your benefits now!
Simply click the link below for automatic access to your Privacy Matters Identity benefits.
Your membership ID is: xxxxxxxxxxxxx You'll need to click the "Member Login" tab and enter this ID to access the Privacy Matters Identity website from:
www.privacymattersidentity.com
Rest easy, knowing Privacy Matters Identity is monitoring your information day and night and alerting you immediately to any changes via email.
The Identity Theft Score and Report allows you to find and fix your security vulnerabilities before identity thieves can find and exploit them.
Sincerely,
Privacy Matters Identity
Member Savings
I called them immediately to find out what was going on and was asked to input either the membership number, phone number or credit card number. I put in the phone number and the person who answered asked if I was _ _. It was a name I had never heard and gave him the phone number again. He wanted the credit card number or the membership number. I told him no, look it up by the phone #. Pablo came back on the line after a bit and asked me to re-state my problem. I asked him if his company was registered with the Better Business Bureau because the whole situation smelled like fraud. It became very quiet on the other end. He wanted me to respond to the email to cancel and I told him that I would not send anything from my computer and email address and wanted to know why they had all of my son's credit card information. He told me that when I signed off the Intelius site, I must have have clicked the 10.00 gift certificate offering their services. I saw that and absolutely DID NOT click it. He said he wouldn't argue with me and would cancel the membership right away. He gave me the following as a CX confirmation number - 26466. This email came shortly after:
Dear xxxxx Xxxxx,
This email confirms that your membership in Privacy Matters Identity has been cancelled on 04/19/2008. Your cancellation confirmation number is 492716623-20080419. You do not need to do anything else to cancel your membership.
We thank you for your interest in Privacy Matters Identity, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at membersavings@privacymattersidentity.com.
Sincerely,
Privacy Matters Identity
Member Savings
Beware of this scam by using Intelius! Beware of giving your credit card information to them as it appears they freely share it with other companies that you have NOT given express permission.
Naive
Casper, Wyoming
U.S.A.