Intelius Scammed by Intelius for background check internet
I am applying for a Real Estate License and needed to see what was in my background. Knowing that I had past brushes with law enforcement, a DUI 15 yrs ago, a public intoxication 12 yrs ago, and driving with expired tags 7 yrs ago. I paid $39.95 and was double billed $19.95, my report came back with no history. I was thinking that all that came off my background and applied for my license.
Well I was wrong, those and other things came up and now not able to get my license without clearing all this up because I was not forthcoming with this info. If I had known that these things would be there I would have put them in my history info.
When I called the company for a refund, I was told that I wasn't considered a criminal therefore none of that showed up. He said he would refund the extra $19.95 that I was charged but couldn't help with the other charges.
The only way to get actual history is getting electronic fingerprints done and asking for a FBI criminal history report.
1 Updates & Rebuttals
InteliusCustomer__Support
Intelius Customer Care
#2UPDATE Employee
Mon, January 20, 2014
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.
Intelius solely collects and compiles the public records and publicly available information. Local, state and federal agencies make updates to public records. The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes. This data is maintained with active updates from the sources; however some of the updates are out of our immediate control.
If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.
www.intelius.com/emailcontact.php
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