Complaint Review: Intelius

i was trying to get a background check as this was what i read on the website for intelius, i paid $7.95 and within one minute was given a variety of different individuals by the name i submitted. i was then prompted that for a complete check i could pay $19.95 and get more info, so playing into there little game i did. NOT JOKING, it took LESS than 30SECONDS for an answer to pop up stating there wasn't any information for this individual. I was pissedand emailed them which i got no response, i then went to my credit card statement got the number and called, the woman had the nerve to say thats what you get and if i wanted i could pay another twenty bucks to have a different name ran, so i argued back and forth to which the woman was a b***h and had no morals or ethics and dismissed me like it was nothing to her as long as she gets paid why should she care! for all i know this site is rigged somehow so when you pay the money they have a automatic popup screen stating cannot find info so the can keep luring you in to buy more and more and get nothing. then maybe they throw in a couple made up or valid records of a person to satisfy a customer so they don't look bad. This company should be thoroughly investigated for fraudulent activity. they totally misrepresent themselves so you think your getting something and never do.

Andrea
lake havasu city, Arizona
U.S.A.