Intelius There voucher for second report will not work. Internet
I purchased a report from this company. It included a voucher for a free second report.
However when I tried to use it. Thier website would not let me sign in. It kept showing a please enter password error.
I called them to report this. I tried all of thier suggestions to fix this issue. None of them worked.
Called them again and asked for refund. They refused and hung up on me. Please everyone. Understand. They can keep getting away with this because of foolish people like me who did not check on them first. They do not even belong to the BBB.
Do not waste your money. It is legalized theft.
2 Updates & Rebuttals
InteliusCustomer__Support
Bellevue,Washington,
Intelius Customer Care
#3UPDATE Employee
Thu, July 11, 2013
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.
We are constantly striving to provide the best customer experience. Please contact one of our Customer Care Specialists so that we may work with you to resolve this matter. There are a variety of options available to contact Customer Care on the “Contact Us” page on the Intelius website.
www.intelius.com/emailcontact.php
The information we provide is gathered from selected public records and other sources. Local, state and federal agencies make updates to public records. The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes. This data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sources.
Again, we would be more than happy to assist you with the specific account and address your concerns.
We value your feedback and look forward to hearing from you.
InteliusCustomer__Support
Bellevue,Intelius Customer Care
#3UPDATE Employee
Wed, July 10, 2013
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.
We are constantly striving to provide the best customer experience. Please contact one of our Customer Care Specialists so that we may work with you to resolve this matter. There are a variety of options available to contact Customer Care on the “Contact Us” page on the Intelius website.
www.intelius.com/emailcontact.php
The information we provide is gathered from selected public records and other sources. Local, state and federal agencies make updates to public records. The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes. This data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sources.
Again, we would be more than happy to assist you with the specific account and address your concerns.
We value your feedback and look forward to hearing from you.