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  • Report:  #1484264

Complaint Review: Intelius

Intelius Ongoing automatic charges

  • Reported By:
    Bob — Hilo United States
  • Submitted:
    Thu, August 29, 2019
  • Updated:
    Fri, August 30, 2019

Used the Intelius web site to locate a friend.  The charge was supposed to be 1.95

Then I got an email that said I'd signed up for an ongoing service that would be billed at $29.95/mo and if I cancelled now I would be charged $7.95 for cancelling.

I called them and told them I had seen nothing about this when I paid them 1.95.

The rep immediately said OK, you won't be charged anything further.  So they obviously know they are trying to trick people into being charged for things they didn't know about.

So if this happens to you, just call them and tell them you don't want to be charged anything even though their email says that they'll charge you for cancelling.

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