Complaint Review: Intellichoice

I inquired with this company about the Obama law on home motification,I called received a welcome kit.

a few weeks later I decided to cancell, I didn't send back any of the paper work to authorize anthing. Verbal cancellation aug 27,2009

I fax a letter on sep 3,2009. I went to pay my mortage and discovered that $1000 was taken from my account. I started the calls and fax many letters to return my money since I didn't accept their services.

I received a letter that they would reund me $250. They had started the process for the modification.

I requested proof of that process since I didn't sign any release forms. They retracted, and stated the package was $300 and refund to me will $700.

On sept 28,2009 I fax the form, no calls have been returned, no fax have they responded to.

I didn't authorize any transaction from my account to these people, they stole my money and won't return it. I call to speak to a person whose name I have, no response from that person. I get another person

they received a fax on sept 3 and on sept 4 they took my money, I find that to be a rip off, they claim they couldn't stop the process. Yet it has been about 8 weeks and they wont return my money, or return my calls.

Dealing with this company I have become deeper in debt, I was better before I called them for help.

I have found that alot of companies are using the fact people might be losing their home as a scam to rip off people.

Strange but this is the second company from San Diego that hand off a rip off scam

I just want my money back, I have learned a serious lesson,Do not trust any company  from San Diego, or any letters coming in the mail, stating they will help with modification

Their are more rip off companies now ,I just would hate for someone else who is trying to keep their homes fall into the claws of these kind of people

EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do! ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280