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  • Report:  #290821

Complaint Review: Intelligent Beauty

Intelligent Beauty - IQ DERM RIP OFF! Did not honor their ad about their face cream being FREE and you only pay 1.00 shipping charge. They put you in a 30 day trial and the product does not arrive until 2 wees into the trial. They then tell you they are billing you 97.00 some odd dollars! If they charge my credit card, I am suing them! Valencia California

  • Reported By:
    ansted West Virginia
  • Submitted:
    Wed, December 12, 2007
  • Updated:
    Wed, December 12, 2007
  • Intelligent Beauty
    28516 Livingston
    Valencia, California
    U.S.A.
  • Phone:
    866-381-4202
  • Category:

I ordered IQ Derm FREE for 1.00 shipping and they asked for my credit card to charge the 1.00. They didn't say anything about a 30-day free trail, etc. When I got the package 2 weeks INTO the 30 trial - they then said if I didn't send back the product in a certain time period which would have went into the 30 days (didn't even get to use the stuff), they would charge my credit card 97.00 and this was a deal!

I got so mad the day I opened the package, I immediately sent the product back the very next day! I had to PAY out of my pocket shipping charges which they did not say anything about this in their ad.

They are a huge rip-off - I am reporting them to BBB and Attorney General office. They BETTER NOT charge my credit card since the package should arrive to them before 1/10/08! This is the time period they gave me to get it back to them and I didn't even get to use the product!

Mandi
ansted, West Virginia
U.S.A.

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