Interactive Adiotext Services - J P Media Support Line RIPOFF HELPED TO STEAL MONEY FOR J P MEDIA LTD Canoga Park California
Interactive Audiotext Services is a "company" that supposively handles accounts for many different companies including J.P. Media. They are a support line for J P Media but give no support. They just tell you that they can't access your records yet & tell you to give them a call back in a couple of days.
When you ask for a manager they say that they are. Apparently everyone there is a manager but none of them know their a*s from a hole in the ground. They don't even know how to get a hold of a company that they work for. Hmmm, sounds a little fishy!! I think it is! And when you tell them you want to speak to the head person they call you an "a*****e" or they just hang up on you.
WHAT HAPPENED to the days of the customer is always right!!! OR customer service meant you were supposed to help the customer even if I didn't authorize to be one? They are a member of the Better Business Bureau but I think they fit here much better!
Paula
allentown, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Paula
easton,Pennsylvania,
U.S.A.
Pushed off again
#2Author of original report
Tue, October 21, 2003
Today was supposed to be the day that they finally gave me my information on who stole my money, what I supposively purchased, ect. Instead I was told to CALL BACK in a day or 2.
I did finally find John an employee who actually sounds like he does care! No he wasn't able to give me info but I gave him some! I shared with him that not only did I file a complaint here, but that I had found someone else did too.