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  • Report:  #1032803

Complaint Review: Interbay Scooters

Interbay Scooters would not sell me a motorcycle at the advertised price. Seattle Washington

  • Reported By:
    lakewood Washington
  • Submitted:
    Fri, November 28, 2008
  • Updated:
    Fri, December 05, 2008
  • Interbay Scooters
    2626 15th Avenue West
    Seattle, Washington
    U.S.A.
  • Phone:
    206-284-9084
  • Category:

Interbay Scooters had a Ridley chopper advertised on there web site for $3,000 dollars. The web site stated regular price $21,675 now $18,675 off. THe add on the web site had been that way since at least the 3rd of November. I arrived at the dealership at around 4:30 in the after noon and asked about the bike. The sales man immediately got defensive and started to raise his voice at me. I told him that the bike was listed on the web sight for $3,000 dollars and that I would like to purchase it for that price. He went to the dealerships web site read me the sale and left off the off. I showed him on the screen that it did say off and that the total amount was $3,000. At this point he started to get louder and argue that the web sight was wrong and he then changed the web sight the whole time yelling at me that he could not sell me the bike for that price. I was applauded not that he would not sell me the bike for $3,000 but that he was yelling at me like I had personally attacked him. At one point he questioned my integrity by stating that if I had made a mistake that would cost me $18,000 that I would not follow though with the deal. I could not believe it. After 20 minutes of him yelling at me and denying to sell me the bike I asked him are you sure you won't sell me the bike for the advertised price he said yes at which point I informed him that I was going to file a complaint with the states attorney general for advertising violations. He informed me that I could call who I needed to call but he was not going to sell me that bike for $3,000. I called the dealership this morning to talk to the sales manager and let him know that how I was treated was unacceptable and that I still was interested in purchasing the bike for the original advertised price. He was much calmer then the sales men I had talked to the night before but he still cut me off to inform he that he did not have time to hear some long story and to get to the point of what I wanted. I told him that I want to purchase the bike for the advertised price of $3,000 and an appolgy from his sales man he told me I would get neither.

Chris
lakewood, Washington
U.S.A.

2 Updates & Rebuttals


Truth Detector

Intercourse,
Pennsylvania,
U.S.A.

GROW UP, little Chrissy...

#3Consumer Comment

Fri, December 05, 2008

I never cease to be amazed by some people in America trying to get something for nothing.

The previous rebuttal is absolutely correct. Unless you are devoid of a fully-functioning brain, you had to know that NO ONE is going to discount a $21,675 bike by $18,675. However, you ignorantly marched on down there to try to take advantage of a simple mistake - then compounded your act by whining to the store manager like a spoiled little girl asking mom for twenty bucks after dad has already said no.

Frankly, I am surprised that the employee didn't laugh at you when you tried this stunt. I am further surprised that the employee didn't interrupt your rant to call the police when you made a scene in the store. As it is, you have posted a so-called "rip-off" and made yourself look like a complete a**. They don't owe you an apology. You owe yourself some manners and common sense - an education you will receive when you call the AG and that office drops the phone from laughing so hard.

Bottom-line here, Chrissy...GROW UP. As the previous rebuttal correctly pointed out, when businesses like this make mistakes in advertising, you are not automatically allowed to rush down to the store and cry to take advantage if the mistake. They pointed out the mistake, corrected the price, and no-doubt have some sort of sign posted to point that out to customers. My guess is they will not need to explain this to any other customers. Most intelligent human beings understood the tiny error and chose not to be opportunists and royal jerks to futilely save a buck.


Flynrider

Phoeix,
Arizona,
U.S.A.

Don't be such a jerk.

#3Consumer Comment

Fri, December 05, 2008

You knew darned well that it was a mistake on the website (someone mistakenly adding the word "off") before you went down there. Nobody is going to sell that bike for $3,000. That's obvious to anyone with a brain.

Errors in advertising materials do not mean the seller automatically has to abide by the ad. Visit a Target, K-mart, Wal-mart or any other big store and just about every week they'll have a notice posted about a mistake in their advertising that they are not going to honor.

You strike me as a greedy opportunist. The only ripoff here is the one you think you can pull on the bike shop. Fortuntately for them, they know better. You can call the AG 'til the cows come home and nothing is going to happen.

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