INTERBRAND PARTNERS S.A. TRS Limited Trademarks Licensing IP, International S.A., Badenerstrasse 549,Zurich, 8048, CH This company sent two (2) products to me that I DID not order. However, I placed an order for another unrelated product. , CH Zurich Zurich, CH
I placed an online order for a fat burner from this company, and this company (INTERBRAND PARTNERS S.A.) sent to me a bottle of RHINO MAX for $119.97 and a bottle of APEX XTRM also for $119.97. I disputed these charges with my Credit Card company, and they said they would handle it for me. I even took an additonal step and contacted a Customer Service phone # for Interbrand Partners S.A., and the rep told me not to return the two products, and I would not be charged.
I always take copious notes of who I speak with, when (day/date/time), but cannot put my hands on this now, as I was assured it was taken care of, and my notes obviously were trashed due to the amount of time that passed from my original order for the fat burner ONLY. I have NEVER been contacted at all from Interbrand Partners S.A., any other company representing them, nor a firm attempting to collect for product until today.
Today, 9.27.21, I received a two (2) page letter from "National Medical Administrators, Inc., Pointe Parkway Suite 3280 Norcross GA 30092" attempting to collect for these products on behalf of their client identified in their letter(s) as "Interbrand Partners S.A. One (1) page, dated September 21, 2021 identifies: CREDITOR: INTERBRAND PARTNERS S.A. - APEX XTRM; BALANCE $119.97; CREDITOR ACCOUNT #: XXXXXXX. The second (2nd) page, dated September 21, 2021 identifies: CREDITOR: INTERBRAND PARTNERS S.A. - RHINO MAX; BALANCE: $119.97; CREDITOR AACCOUNT #: XXXXXXX.
I have provided due diligence in contacting the company when I received the order, told them I didn't order these 2 products, and I would gladly return them - but was told to just keep them, and I would not be charged. Now, I get these letter(s) from this collection agency. As a CFO, I know that I have gone beyond what is expected of me to resolve this matter. I will also be filing a complaint against the company with the NC Attorney General's office - Consumer Complaint Division. I will take every legal option to fight these fraudulent charges, and I have many. Because of this fraudulent activity I had to cancel my credit card, and obtain a new one, as my old card was charged fraudulently.
I will pay for what I order, want nothing for free, but will NOT be taken advantage like this! If my credit rating is negatively affected, I will take legal action against both the Company and Collection Agency. This is a SCAM!!!!