Complaint Review: International Duct Cleaning

val pak solicitation too. they get there and 4 guys start running around.

the leader spends more time trying to sell me a new air filter. i was born but, it wasnt yesterday. the reverse vaccuum system gets set on 1 supply vent, (not a return) the one closest to the front door for convenience. it makes a bunch of noise like a great vaccuum but i see the tube that leading to the vent and machine is collapsed/collapsing causing restricted air flow. i'mm like hey this isnt right. i poke at it and move it but they says its working.

another guy with a shop vac is doing vents quickly. he went downstairs and was back up in a minute...?? i couldn't get a register off that quick let alone vaccuum too. well they are done in like 15-20 minutes. now i just had the oak floors sanded, hence the duct cleaning, and the dust is yellow in color. i know there is a lot of it. i look inside the machine where the dirt is supposed to be collecting...nothing, nadda. i ask where is the yellowish dust and dirt? oh, its in there says the leader.

now, the anti bacteria sprayer comes out....i gotta say i couldnt see anything coming out of that thing. put my hand in front of it looking for some residue, but again, nothing.

closed a vent in the basement 2 days later and get a face full of dust. that prompted me to have them come back as satisfaction is guaranteed. they made 2 appointments to redo ad they stiffed me twice. waiting for a return call as i write this.

they are the same company as the last complaint...phone number in company retort has a last digit that is 1 number off from their fax. skokie, il.

Dusty
franklin park, Illinois
U.S.A.