Complaint Review: International Global Systems - IGSI

A purchase of a projector was made with this company using GSAAdvantage.gov. This company, IGSI, has a GSA Contract number of GS-35F-0210M and a website at www.1igsi.com and www.goigsi.com. The item purchased was supposed to have a delivery timeframe of 2-3 days, and at over a month after the item was purchased, our credit card has been charged but we have not received the item we purchased.

To make matters worse, this company makes it virtually impossible to get ahold of an actual person in the company to discuss order issues. Furthermore, the one time we got ahold of a person, they said "I'll call you back in 3 minutes" and of course they hung up and never called back.

This company has some of the worst business practices and lack of caring about customer service that I've ever seen, and I will never purchase from them again. I have also told others that I know to avoid this company at all costs.

In summary, our experience with IGSI has been a horrible experience and we do not recommend them to anyone!

Dthpurchase
Duluth, Minnesota
U.S.A.