Complaint Review: International Satellite Communications

I just got my phone bill and noticed the high amount. I looked further into the bill and found three phone calls that my husband had made to me from a payphone in the lobby of his hotel in Cozumel, Mexico. They were for
$50.00 each and all three calls were under 6 minutes!

I called Verizon and ask them to explain why they would let a company rip off their customer in that way. They transfered me to ISC. The person I spoke to said that since the customer did not call the operator to request
their fees, he was charged the maximum. It works out to almost 10.00 a minute! He told me that there was nothing I could do to them with the FCC because they are an international company.

I urge every one who has been ripped off by this company to contact the FCC AND the hotel, etc. that has their lobby phones going through these con people. I am sure that the finer hotels are not going to be happy knowing that their customers are going home and a month later discovering that this phone pirate has hijacked their bill for hundreds of dollars. These people need to be stopped from doing further business with US Citizens!

Bonnie
Seminole, Florida
U.S.A.