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  • Report:  #1202700

Complaint Review: International Technical Support Corporation

International Technical Support Corporation I purchased new router from D-Link had trouble with it contacted D-Link who transfered my call to this company. I already purchased security package from Microsoft in November, but this company proceeded to tell me I had all these problems with my PC, viruses and my pc was not secure. I was told they are afiliated with Microsoft but they are not they are an independent company. They told me that I had been scamed by microsoft affiliated company here in Canada. I was very confused and purchased their's for 690.65 american. They will not refund my money. Purchased on Jan.6, 2015 and today is Jan.19, 2015 New York Park NY

  • Reported By:
    D.Reilly — Orton Ontario
  • Submitted:
    Mon, January 19, 2015
  • Updated:
    Mon, January 19, 2015

I fell for this scam on January 6th 2015. I had purchased a wireless router from D-Link but was having trouble getting it to work so I contacted D-Link support, I spent 6 hours on the phone with D-Link but they could not find the problem.  So they transfered my call to this company. I had already purchased security software from Microsoft in November. This company (itscusa.com) went into my computer and started telling my I had many viruses, and my pc was not secure. They said I was scammed by the company from Microsoft. So I purchased their softeware for 567.99 but it was 690.65 American. Contacted my Visa company they could not help me, told me to call the company, which I did, again all I got was lip service, bottom line was they were not going to reinburse me. I received a call today from Microsoft who informed me the person I spoke to in November was contracted by Microsoft but this International Technical Support Corporation is NOT they are independent, but I was assured that they were associated with Microsoft.

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