I was duped by these scammers as well! I am embarrassed but apparently not alone. They used a local woman for a testimony who actually exist in the phone book. All kinds of good testimonial, GOOGLE backing, even MY good old Norton 360 says it's a "trusted sight".
I agreed to $2.97 for the "starter kit shipping cost" and Nothing more. They immediately hit my account for an additional $139.95.
NO fine print, NO disclaimer, NO "read and click I agree", Just click on rush my request and boom, I was scammed. I immediately sent an email and got the Auto reply email with the first line saying we will not cancel or refund via email.
I immediately called the number and got no response. Found 2 other numbers online and got no response and then got put on hold for 20 minutes. I then hear them open the line and disconnect it. 3 hours of non-stop calling and have yet to speak to anyone.
I look forward to the rude conversations everyone else has been experiencing...I want my "membership" canceled and my $139.95
EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARDIf the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report ..
The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do!
ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com
Rip-off Report PO Box 310, Tempe, Arizona 85280
3 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been cancelled and refunded.
#4UPDATE Employee
Mon, April 12, 2010
Customer actually provided some real information concerning his account. His account has been located, cancelled and refunded the amount of $142.92. This refund will be credited to his card ending in #1110. Customers statements concerning fraud are incorrect.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact me directly if I may be of any further assistance. This customer can keep any materials that were received as our gift.
JB
Mount Pleasant,South Carolina,
United States of America
I Think I've given your company enough information!
#4Author of original report
Sun, April 11, 2010
In Rebuke of the employee/owner/company who is admonishing me for not providing my Full name.
First, this site specifically states NOT to sign your name... ("Specifically states", that's a business concept your company should adopt) Secondly, I have a "refund/cancellation claim ticket" number from your company (#359357) So you should already know my name.
Some advise; You should spent your time clearing out all the refund request instead of surfing the net for clients to admonish. You may have a great business opportunity to offer but no one is going to remain a client to find out because of your scamming ways.
You claim to have many clients in Mount Pleasant, SC....I challenge you to produce a single one you are in good standing with to come to this site and offer rebuttal on your behalf.... Oh yeah, be sure they include their full name so I can verify it.
I have made my number ( #359357) available so now you have my name. Please refund my money you fraudulently took from me.
Thank you - JB
Director of Operations
Foothill Ranch,California,
United States of America
If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure she was refunded.
#4UPDATE Employee
Fri, April 09, 2010
We have many customers in the Mount Pleasant, South Carolina. If the customer can provide us with their full name or email address used to signup for the service we can locate the account and assure that the customers account is terminated and refunded.