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  • Report:  #1019530

Complaint Review: Internet Order LLC

Internet Order, LLC Stroll; PimsleurApproacc.com unauthorized credit card charges Philadelphia, Pennsylvania

  • Reported By:
    Morley — Regina Saskatchewan Canada
  • Submitted:
    Sun, February 24, 2013
  • Updated:
    Sun, February 24, 2013

Pimsleur Approach advertises (on-line) a package of language learning software made by Simon and Schuster. A CD set can be purchased for $9.95 USD with a credit card. After a CD set has been delivered, the company begins charging the credit card every month. The company makes reaching "customer care" difficult. E-Mail is rejected. The zip code on the company's own correspondence it incorrect. Unauthorized charges were made on my credit card. I cancelled my credit card to prevent further charges. I then received a letter asking me to pay overdue "installment payments". I have an invoice from them showing I owe nothing to them.

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