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  • Report:  #1335006

Complaint Review: Internet Order LLc

Internet Order, LLc Unwanted/unknown enrollment in CD language course subscription Philadelphia Pennsylvania

  • Reported By:
    Fairewood — Shoreline Washington USA
  • Submitted:
    Tue, October 25, 2016
  • Updated:
    Tue, October 25, 2016

In 2013 I ordered the $9.95 CD for French expecting just the one CD only to find that about a month after recieving it I got a much larger package in the mail from the same company. I was confused but I opened the package not knowing what to expect. There were four more CDs with a bill and a "Welcome to the Club" kind of letter. I called the company to cancel and got nowhere as I only got a recording.  

Following a brief period of time, I called the company again, got through and told them that I hadn't ordered anything but the $9.95 CD and that I didn't want anything but the initial order. I was in the middle of settling my late husband's affairs and simply couldn't afford what they were demanding for the order. I left the conversation at that and told the salesperson that I was cancelling the subscription that I had never enrolled in and would be sending the package back. She said that if I had opened the package they couldn't take them back even though I had only opened the outer mailing box. I admit, I was very frustrated and told her that I was going to hang up, and did.

A week later I recieved another package from them!! I didn't open it and mailed both packages back at my expense, keeping the initial CD I had actually ordered and paid for. 

I didn't anything else until LAST WEEK! I called the number on the email and told the guy that I had settled this thing a couple of YEARS ago by sending both packages back. He told me that that wasn't possible as they never would have accepted them. I told him that I had in fact sent them back to the address on the boxes and that I wasn't going to be sending the $256.00 they wanted.  He told me that I needed to send the reciept for my mailing them as he didn't believe me and that they would turn me in for collections if I didn't send the money. I told him that he could do whatever he wanted but that I wasn't sending anything for merchandise that I hadn't ordered in the first place and then returned it to boot! I brought up the lawsuits regarding this very problem that others were having with them and he denied that that was true. We exchanged a few more rather heated words and he hung up on me. 

I thought that it was done then but no, I just recieved another e-mail demanding payment or it would be turned over to collections! What the...?? I'm not paying scammers and if I have to hire a lawyer to keep my credit good then I (VERY reluctantly) will.

Fairewood

Shoreline, Wa

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