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  • Report:  #1209609

Complaint Review: Internet Order Pimsleur Approach

Internet Order Pimsleur Approach Language Learning Deceptive marketing practices. Philadelphia PA

  • Reported By:
    DavidD — Kahului Hawaii
  • Submitted:
    Tue, February 17, 2015
  • Updated:
    Tue, February 17, 2015
  • Internet Order Pimsleur Approach
    Internet
    USA
  • Phone:
    866-204-7139
  • Category:

This is my first time posting here, but I think anyone who is thinking of using a language learning software should be aware of this.

This one has to do with the Pimsleur Approach, a language learning software that guarantees some fluency in a language of your choice in 10 days through listening to one- it's stressed that it has to be only one- thirty minute session a day. 

I have encountered the ad somewhere and decided to give it a go. I purchased the French and Spanish Lessons. 

I didn't think too much of it because it was $20.  This was back in August.  However, I received something else from the company that sent me the CDs. It was the Gold Edition, sent to me without any prompting on my behalf.  There was no invoice in the package listing the amount of the item. It turns out they charged $256 each for Spanish and French. So $512 was charged just for level I.  They proceeded to send out Levels II, III, and IV.  When I look back in the fine print it is ambiguous and makes it seem like the most you will be charged is $256 dollars per course .

By the time you realized it, you owe $2000 for something that was supposed be a trial product for $20. You only have 30 days to return it but they send it out the slowest USPS rate so that you won't have anytime to return it. They also charged your card mulitple times for $64 dollars in one billing period so you won't be able to catch it unless you are on top of your credit card statements every month. Very deceptive practices.

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