Complaint Review: InternetIshop

I placed an order on 9-4. After calling for order status on 9-8, I was informed that 'everything's fine.' I only called in because the website did indicate that the order had been processed (but, of course, my Paypal payment was accepted). This was unusual for Internetishop; I've been buying from them for over a year now with no problems until now.

From 9-9 to 9-13, I was unable to contact Internetishop. None of my emails were returned or responded to. None of the fax numbers would pick up, and none of the voice lines were answered. On 9-28, I filed a complaint with Paypal, and on 10-7, I was informed that

"The seller did not respond to our requests for confirmation that the package was shipped to your address. Therefore, we attempted to award you a full refund. Unfortunately, there were insufficient funds available in the seller's PayPal account to complete the refund."

Bandele
Junction City, Kansas
U.S.A.