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  • Report:  #1100247

Complaint Review: INTERSTATE NATIONAL

INTERSTATE NATIONAL, Interstate National Dealer Services,INTERSTATE ADMINSTRATIONSCategory: Auto Dealer Repairs You have extended vehicle coverage program and what you are reading from Endurance Website and in you contact is not cover under this policy. ATLANTA Georgia

  • Reported By:
    Pamela — Lee Florida
  • Submitted:
    Mon, November 18, 2013
  • Updated:
    Fri, May 19, 2017
  • INTERSTATE NATIONAL
    6120 Powers Ferry Rd. NW, Ste 200
    ATLANTA, Georgia
    USA
  • Phone:
    (800) 526-0929
  • Category:

I was sold the top of the line extended vehicle coverage program plan by Endurance.  Endurance is the selling company for the Interstate National Adminisration Dealership Agency.  I have taken my car in twice and on both attempts to repair the stated items on my contact I have been told that it is not covered.

I attempted to take my car into the Mercedes Dealership and again mercedes had a problem with trying to get this company to committ to their contract.  I am currently paying $2,605.00 for a contact that I can't get service or the company to commit to a payment on the parts listed in my contract.  

Endurance who sold me the contact used smart laugage to play off their website to get you to take their coverage and Interstate National is working with them as well.  I have my attorney conacting their legal departments for a full refund.

 

1 Updates & Rebuttals


Interstate National

Atlanta,
Georgia,
USA

Claim review

#2UPDATE Employee

Fri, May 19, 2017

Thank you for your feedback.  Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. 

We adjudicate claims based on the terms and conditions of the coverage you purchased. Since every claim is different, please give us the opportunity to discuss your concerns further.  Kindly visit http://www.interstatenational.com/ripoffreport/ and provide us with your contact information, and our Member Services manager will call you directly. 

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