Complaint Review: Intirium Marcel Wilker Nadia Homa Alisa Henderson Mac Transport

Please read following exchanges, 6 months after order placed, before you engage with INTIRIUM, which shows all signs of a scam. This is their 7th attempt to justify non-delivery of order. 

Scam facts: 
1. No customer's reviews on Google
2. Registered but not physically located in the UK
3. No wish to accomodate customer's requests, but trying to claim "not being involved"
4. Seeking any pretense to not deliver (like your building's insurance is unusual...)
5. Responding quickly from a generic email
6. Constant attempts to threaten customer
7. Removing negative reviews instead of addressing them 

ME: 
Don't worry I think he will be able to send one email to them. What I understand less, is your absolute lack of e-reputation (while you seem to operate since 2007), or that you write from "Nadia Homa"'s email. Strange, also, the one and only review you do have: http://www.xomreviews.com/intirium.com on a very minor site, with 0 comments, consists of one likely anonymous fabricated one, and one from.. yourself, stating you had a negative comment removed, because it tarnished your "impeccable, professional reputation".  Shall I investigate further for the police? IP addresses, UK records, etc. You can imagine that I am not ready to forego about $20,000. I think this all deserves consumers' attention, as thus far, no one has seen the actual furniture. 

INTIRIUM: 
You seem to misunderstand: Mr C has to instruct Mactransports what he wishes to do with the consignment, not Intirium or me, personally. 
Intirium has "no right to dispose of the consignment". Marcel Wikler   
      Tel:   + 44 (0) 208 202 5788
     Fax:  + 44 (0) 208 203 2980    www.intirium.com     Intirium (UK) Ltd   Registered in England & Wales Company no 4530375   
     Registered address Mountcliff House, 154 Brent Street, London NW4 2DR  

ME:
do you mind giving your approval to Mr Wilker? to speed things up.  PS : Dear Sir, an invoice and "bill of lading" are not contracts, and even if they would be considered as such, and notwithstanding what is written on them, when a party is in strong default, and makes any attempt possible to not honor its obligations and esp. is subject to criminal counts - a court may choose to abide by the plaintiff's requests and can requalify any element as they see fit. In essence, you are not protected because you may not be located in the UK physically or your company registered there (only from immediate arrest on US soil, where Mac Transport is however). There is abundant jurisprudence on this (not on twitter I apologize), and I am the one urging you to act quickly, as Intirium is party in breach, and Mac Transport concealer of stolen property - not myself or Mr C

INTIRIUM:
The Invoice and Bill of Lading are in the name of Mr C. He holds title and therefore he decides. Who pays is not relevant and you only paid for part of the order directly.  Disputes are subject to UK law as stated in our Terms & Conditions but since you are not the title holder, you have no legal claim.We would strongly urge you to sort this out with Mr Ct; we trust you are aware of the fact that daily storage charges are being incurred. Marcel Wikler

ME:
Dear Sir, if needed, Mr C, will certainly transfer ownership, as I paid for the goods and delivery. Even if you consider it is his property, he is entitled to retrieve it, but you have been clearly advised that I was the buyer since January, and have since then been your only point of contact, so it will probably not be necessary.  In any case, it is interesting that you might think that your company has "no business to do with that anymore", while we contracted to get goods delivered to our apartment. On our end, all payments were made by myself 5 months ago.

I doubt that a court (or prospective customers) will be sympathetic to the fact you haven't been able to deliver to a main Manhattan Condo Building for a delivery fee of about $4,500. Especially as this is supposed to be your core service. Next Tuesday, a complaint will be filed for "grand larceny, theft, concealment of stolen goods" to Mac Transport and have the police arrest the person in charge at Mac Transport, should they fail to release my property and deliver it at communicated location by end of business Monday April 30. 

A civil complaint will be filed against you and Intirium for failure to execute your contractual obligations in order to compensate prejudice and lost monies, and a criminal one on the same counts as Mac Transport based on the instructions you gave them. As you do not seem to know, the latter is a felony in the US, as in Europe, judged by a criminal court. The place of contract execution being New York State, you may choose not to appear and be sentenced - in which case obviously you will not be able to enter the US again, and my attorney will simply sue you in the UK and seek to get the sentence applied there.

 I would recommend that you abide by your legal obligations and promptly consult your attorney, who will certainly urge you to realize that you cannot sell goods and a service without actually letting the buyer be in their full possession, and executing said service.  Prospective customers and judges will certainly be delighted by your last paragraph - on my end I will stick to making sure my legal rights, or even that of Mr C's, if needed, are respected.  PS : It is quite amusing that you seem to think your reading of my twitter account (Alluding to a London trip on March 24 which I never made) allows you to not honor your contract and continue to commit a felony. Hospital records will certainly seem more convincing, however my absence or presence is of course not a factor in your honoring your contract.   


INTIRIUM: 
Following your email of today to Mactransport, please note the following: We tried, for the third time, to deliver the consignment to the address which is mentioned on the Bill of Lading on March 28. Once again, you had not made the relevant arrangements and the truck had to return with the goods. You communicated to us on March 29 that , and I quote:I had a serious accident which I just got out of so I couldnt be on premises. I'll arrange to have them tranported in a storage room asap. From your Twitter account it is abundantly clear that you were in Europe since March 24. Besides, you remained silent for 4 weeks and out of the blue you present a Mr. K with whom we have no relationship. You make the mistake to refer to the consignment as My Order. It is not.

Legally, the only owner of the goods is Mr. C he not you appears on the Bill of Lading as Consignee which gives him title to the goods.When you asked us to deliver to your address (which was an additional service we did not need to fulfill according to contract) Mr. C was informed and since he at the time, did not object, we went ahead. This now has changed and therefore we can and will- release the goods only to him and upon his instructions. This is the law and any other action from our or Mactransports side would therefore become illegal.If you wish to receive the goods, we suggest that your lawyer gets in touch with Mr. Cs lawyer.The matter is out of our hands, in fact we are no longer a party to this transaction.

Furthermore we truly hope that you, yourself do not believe the nonsense you relay in your email. There is no relationship to reality and, basically, a string of pathological fabrications, much in line with your claim that a serious accident precluded you from attending delivery while you were enjoying London and Paris.We are looking forward to your attempt to litigate when we can introduce the smear campaign you tried to create on Internet against Intirium. In case we see one more of your vitriolic childish expressions, it will be us starting litigation and we understand that we will not be alone. We are not planning to invest any more time on this matter and you can consider this the last piece of communication. Marcel Wikler