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  • Report:  #1354169

Complaint Review: Intown Suites

Intown Suites Hotel, Scam, Motel Burnsville Nationwide

  • Reported By:
    Irate Customer — Davis California USA
  • Submitted:
    Sun, February 05, 2017
  • Updated:
    Sun, February 05, 2017
  • Intown Suites
    Nationwide
    USA
  • Phone:
    1-800-553-9338
  • Category:

I stayed there for almost a month and the carpet was pulled up, it was full of dust and chemicals, the Front door and Lobby was closed for weeks so I had to use a backdoor they, although it had a key lock, was never locked once , even in the middle of the night leaving you feel, and be completely insecure.

One day some crazy guy staying down the hall and was banging on my door, swearing and threatening me. I called the front desk, they said they would handle and two hours later he was right back banging on my door again. I called to complain again and they said they would address it and I should try to avoid him -- hello I was in my room. Even when I would walk down the hall to the back/side door because the front area was closed and I would pass his room where he would just stand in front of the door and brace me each time. I complained again and asked for some kind of discount and they looked at me like I was crazy and said, "we have already collected your money; we would never give any of it back." Needless to say I immediately checked out.

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