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  • Report:  #649575

Complaint Review: Intrex Express Inc.

Intrex Express, Inc. Do Not Load, Hold Freight For Ransom, Deilver 2 Days Late!!! Elk Grove Villiage, Illinois

  • Reported By:
    Jennings Trans — london Kentucky United States of America
  • Submitted:
    Mon, October 11, 2010
  • Updated:
    Mon, October 11, 2010
  • Intrex Express, Inc.
    P.O.Box 983
    Elk Grove Villiage, Illinois
    United States of America
  • Phone:
    312-238-8994
  • Category:
this company picked up a load on thursday that was supposed to deliver on saturday morning, on friday we had to call them due to no check in, after that we could not reach them again till later in the afternoon. when we did reach them the lady in their office had sent over a fax requesting a monday appt for the load. our goods are time sensitive. once we finally got her back on the phone she stated that their driver doesnt work on the weekends at all. and that on monday they were not going to deliver any part of the 2 stop load until they got full payment for the load even though they were already 2 days late. now today is monday and they are trying to deliver the load in reverse due to where their driver lives.

this company holds freight for ransom, does not deliver according to rate confirmations, and does not answer their phones. do not load them at risk that when this was created the load still has not been delivered, also they only have 5k cargo coverage well below the minimum requirements for most freight.
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