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  • Report:  #841927

Complaint Review: INTUIT Inc.

INTUIT Inc. Bait & Switch Techniques - told me the only to e-File state return was to request the fee be deducted from the return, adding $29.95 handling fee. Mountain View, California

  • Reported By:
    Phil — Fairfax Virginia United States of America
  • Submitted:
    Mon, February 20, 2012
  • Updated:
    Mon, February 20, 2012
  • INTUIT Inc.
    2632 Marine Way
    Mountain View, California
    United States of America
  • Phone:
    6509446000
  • Web:
  • Category:

Attempted to efile my state return with Turbo Tax, and found I could not enter the information when it came time to pay the $19.95 filing fee.  A popup told me to call 877 559 8824, there Courtney told me the filing fee had to be deducted from my refund, and the $29.95 in addition for the convenience of Intuit doing it for me.

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