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  • Report:  #121740

Complaint Review: Intuit Quicken NOLO

Intuit, NOLO Intuit, Quicken, Rebate Ripoff CHEATS on rebates They delay them and unwary customers fail to notice the short fuse expiration dates on the checks Berkeley California

  • Reported By:
    Pensacola Florida
  • Submitted:
    Tue, December 07, 2004
  • Updated:
    Tue, December 07, 2004
  • Intuit, Quicken, NOLO
    Berkeley, California
    U.S.A.
  • Phone:
    800-7283555
  • Category:

I bought Quicken WillMaker Plus 2004 with a promise of a $15 rebate. It took forever to receive the rebate and when I got it I failed to notice I only had two weeks to get it cashed so I sat it aside for later deposit. (You don't immediately run to the bank with a $15 check and Intuit counts on that.)

Follow up with Intuit was impossible. I would talk to one person (in Santo Domingo, seriously!) who would refer me to another who would refer me back to the first one. Complete waste of time. Their process is tricky, but effective (for them). I finally deposited the check and they (Intuit's handlers) rejected it and my bank charged me a fee for the hassle.

Ron
Pensacola, Florida
U.S.A.

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