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  • Report:  #1214776

Complaint Review: inuit

inuit AMO technologiesHartford CT corrupted file virus claim -- blocked Intuit access Hartford Connecticut or a suburb in India Internet

  • Reported By:
    tinytim — Alpharetta Georgia USA
  • Submitted:
    Tue, March 10, 2015
  • Updated:
    Wed, March 11, 2015

Upgraded my Quicken 2012 to 2015 and two days later I could no longer download account data due to rejection of passwords.  vault seemed to pass - but an Intuit password code would block.  quicken Tech support claimed that my data file had become 45 % contaminated due to a virus that McAfee failed to block. (their claim)  They scared you about all of your financial data being open and encourage you to let them fix -- plus in another 5% contamination the data would no longer be recoverable (like BS)  They wanted $379 for a three year warranty and new software each year.  Eventually they gave me a one time fix of $213.  To my knowledge - If there was a virus - it may well have been included in their download.  Subsequent runs of McAfee still reflected no virus.

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