Complaint Review: InventHelp

On February 25, 2014 I contracted with Devon to have InventHelp help me get my invention to market for $10,519.57, and I gave them $3000. They agreed to finance the remaining fee of $7519.57 over 36 months. I sent an "Authorization to Process Electronic Monthly Payments" to Universal Payment Corporation - aka InventHelp, and the payments have been coming out for the last eight months.

In April, I received a TIMETABLE OF SUBMISSION SERVICES which states that a Virtual Invention Presentation would be complete within 6 to 20 weeks. It has now been more than 32 weeks and I still have not seen it. In May, I received a hard-cover book which contained a Description: Product Concept Review, which was completely incorrect, and quite a bit of information on marketing and packaging - much of it redundant and duplicitous. I pointed out all of the corrections to be made, and I received a correct new book.

A New Product Submission Brochure was to be completed at the first stage. I received a draft of the brochure which did not accurately describe my invention with and image depicting their interpretation of my invention. They refused to use the graphic that I provided to them stating that they wanted to maintain confidentiality and did not want to give away ideas to those companies with whom they did not have confidentiality agreements. After many conversations via email, they got the image mostly correct.

I am now in the process of terminating the contract. I told VISA that I wish to block any further transactions on my account. They told me that I would have to communicate that with Universal Payment Corporation.

Sincerely
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