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  • Report:  #1327858

Complaint Review: InventorySource

InventorySource unreliable very poor service! Incompetent! Neptune Beach Internet

  • Reported By:
    Thetruthisoutthere — burlington Ontario Canada
  • Submitted:
    Tue, September 13, 2016
  • Updated:
    Tue, September 13, 2016

I tried this company and opted for the Turnkey package. It instead turned out to be a nightmare. Products had been uploaded twice. I had picked two suppliers (which I had to pay also for)and then I found out one no longer deals with Canadian residences. As for my "turnkey" site, I had two dozen menu's which I had to condense. I was missing pictures and products and videos from my supplier. There was spelling errors in the descriptions of my products. When I complained about this they had bounced me from one support person to another all promising me to fix the issues on my site. Nothing was fixed properly. I then had the Manager contact me and reimbursed me promising to fix the on going issues. TWO MONTHS later all that was done was getting the items removed that had belonged to the one supplier who no longer dealt with Canadians. InventorySource at first wanted me to do the removing of products part! Noway I had said!
This is their idea of developing a "Turnkey site"!?!? I had canceled and ended this ongoing incompetence on their part. I ended up fixing all the issues and I know next to nothing about webpages. That should give you an idea how unprofessional this company is at turnkey sites! Stay away from them! They ended up being rude and insulting! And check your updates with your suppliers and make sure everything is in order. I don't want anyone else to go through what I did!!

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