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Investigation: Russ Dalbey customers can feel confident and secure when doing business with Dalbey Education Institute - Winning In The Cash Flow Business - America's Note Network Committed to customer satisfaction & success Russ Dalbey ensures that all customers get the highest level of service and support. Westminster Colorado.
Rip-off Report Investigation:
EDitor's Comment: Dalbey Education gets a positive rating in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Dalbey Education pledges to resolve complaints and address all customer issues and needs with commitment to 100% customer satisfaction.
Russ Dalbey made a commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Dalbey employees go above and beyond their customers expectation in the pursuit of excellence in every aspect of the business so, no matter what anyone thinks happened or did not happen in the past, consumers can now feel confident and secure when doing business with Russ Dalbey and the Dalbey Education Institute.
Rip-off Report's investigation found that Dalbey Education Institute is committed to resolving customer complaints quickly and doing everything possible to satisfy their clients. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Dalbey Education Institute has.
Read our investigative Report and the Dalbey Education Institute's commitment to 100% consumer satisfaction. For over a decade, Russ Dalbey has offered the industry's best educational courses, mentoring services, and access to capital to help individual entrepreneurs succeed in the secured cash flow industry, and is among the largest private holders of cash flow notes in the world. Russ Dalbey and the faculty of the Institute are personally and professionally committed to creating 1,000 new millionaires in the next 10 years through the methods taught at the Dalbey Education Institute.
After talking many times with executives from Dalbey Education Institute, Rip-off Report has come to the conclusion that they value each and every customer, and welcome any feedback that helps them service their customers better.
Russ Dalbey has produced more than 350,000 professional note finders with over 15 years of success backed by testimonials. Winning in the Cash Flow Business course is considered the premier source of information for newcomers to the $350 Billion cash flow note industry. Read some of the Dalbey Education Institute testimonials
Remember, Consumers can feel safe confident & secure when doing business with any member of Rip-off Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program ..
If you have any issues whatsoever.. email executives at ror@dalbeyeducation.com and can copy us at EDitor@ripoffreport.com
Read more about our investigative Report and the Dalbey Education Institute's commitment to consumer satisfaction.
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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Winning In Cash Flow Business/ Russ Dalbey Wealth Institute Protege program, America's Note Network, RIPOFF @ SCAM artist. Westminster Colorado.
I purchased the Winning in the Cash Flow Business. Well of course I got a few small handouts and then within the week got a call from the real TEAM of scammers.
They of course came off like gang busters telling you that you were one of a very few that would be selected for their special program to really make the money that the handouts eluded to.
First they wanted $6,000. When I nearly choked and told them I just didn't have that kind of cash available they kept me on the line until they reached an amount of $2500.00. I tried to explain that I just didn't have the cash for a program that wasn't going to have everything I needed to get onboard and work without leaving home. This was all I had on credit card. And I had no more money to expend. This had to be the whole package.
I was assured it was everything I would need.I was retiring to a remote area and couldn't get to court houses or search around for notes. I was promised the notes contacts would be provided and I would have all the help to walk me through this entire program without anything else. Even a website that they would build and maintain without any extra charge.
They would provide a list of viable people who had notes to sell and people looking for notes to purchase. I would be provided everything. No extra money would be necessary to build a very successfull business without any further expenditure. I was also promised a 30 day money back guarantee.
Of course when I called to speak with a counselor or respresentative they only thing they wanted was more money. $3000.00 to market my website. I was told if I didn't then virtually no one would see what I had to offer but this would get me on the first page of every important search engine. When I told them I didn't have that kind of cash then I was told "well the program you have is a really fine one". I was also offered additional program's at the tune of $6,000. but other than that I had an online tutorial and that was it.
When I requested my money back I was told I would have to post it today Dec 13th, 2006 or I wouldn't get my money back. And that they would send my request to a manager at the protege program who would call me. I received a call at about 1:30 PM. from Gunner Shroyer. I told him I wanted a refund and that I wasn't satisfied with the program. It was not what I was promised.
He asked me what I had been promised and when I told him he said I did have all that. Well, no I don't and I want my money refunded. I told him I was very dissappointed because everyone I had spoken with wanted thousands more dollars and I was promised everything came with the protege program.
Well, not so. He eventually said he would provide some of these select extra products to me without charge. I told him I wanted a refund and not more. I had a thirty day money back guarantee and would no doubt run out of time if I tried to work with them longer. He then told me I didn't have any guarantee and that only applied to the initial "winning in the cash flow buisness" materials initially mailed out to me.
THIS IS NOT WHAT I WAS TOLD WHEN I PURCHASED the Protege Program. What! I am going to want a guarantee with a $39.00 bunch of manuals and not $2500.00. He continued to say that I was being uncooperative and they would provide me with free programs. When I told him I just wanted my refund he told me they would not give one. I told him I would get an attorney and he told me that I could get an attorney, they would fight me and win.
I am not satisified with this product and am due a refund. That is that. This is not anywhere near what some people have been dupped out of but it is all I had available. That's why they sold it to me. It was all I had. If I had had more available they no doubt would have tried for that also.
I will get my refund and if I have to go to department of consumer affairs, a private attorney or whomever. I am so very disappointed. These people are no different than email scammers.
J.
Edmonds, Washington
U.S.A.
2 Updates & Rebuttals
J.
Edmonds,Washington,
U.S.A.
Winning in Cash flow business/Russ Dalbey Wealth Institute Protege program. America's Not network.
#3Author of original report
Sun, December 31, 2006
On December 27th or shortly thereafter I received a phone call from Jed Firestone (Customer Service Aministrator) of Russ Dalbey Institute. He and I had a very congenial conversation and he advised me that refunds for the full amount I had invested had been made to my financial institutions. I had called previously and could find none so I told him I would get back to him. He was extremely congenial and very accomidating. I expressed extreme dissatifaction with the way I had been spoken to by other representatives of the firm and he advised me he would handle that situation. He was extremely kind and accomodating. Shortly after discontinuing our conversation I did, indeed, contact my financial people and found that the refunds (for the most part) had been acredited back to my account on the initial day that I had contacted this intitution. I do not know why the initial representative was so abrasive and relentless!! I do not know why the funds were creditited to my accounts so promptly after being told to "Sc-- myself" but they indeed were. I also found that at a later date all funds including the intital purchase of the plan were refunded. I will say that MR. Firestone is a credit to that orginations!!! But I still have my concerns about others. And I would recommend you do your research before you commit. This is not a venture for anyone without a bit of cash flow to begin with.
J.
Edmonds,Washington,
U.S.A.
Sent copy of their refund guarantee
#3Author of original report
Wed, December 27, 2006
I sent a formal request for refund of $2500.00 and they received it (signed for it) on 12/19/06. Haven't heard anything yet. Hope they will honor their promise for the refund.