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  • Report:  #1140269

Complaint Review: IOLO TECHNOLOGIES

IOLO TECHNOLOGIES IOLO REFUSES TO REPAIR COMPUTER WHICH IT INFECTED BY ONE OF IT'S OWN TECHNICIANS. LOS ANGELES CALIFORNIA

  • Reported By:
    FRED — Rahway New Jersey
  • Submitted:
    Sun, April 20, 2014
  • Updated:
    Sun, April 20, 2014

On April 13,2014, i received a phone call from a person claiming to be a representative from Iolo Technologies. (303-351-5187) He claimed my computer was infected with thousands of viruses and would help me get rid of them. He instructed me to get clear of them by go to a site "www.Supremofree.com".  When i saw the site i realized that this site would give the caller control of my computer.  This man had my Home phone number, my EMAIL address, and told me HOW  LONG i had my account with Iolo Technologies.  Ever since then i have been unable to use my computer.  Then some days later i again receive another call from someone also claiming to be from Iolo Technologies saying my computer would be repaired. Not to worry.  I called Iolo Technologies and after some forty five miniutes the tech was able to get my computer (Dell) to get onto Windows 7.  The problem still exists that i cannot get on to the internet.;  Limited Access is what comes up on my wireless connections.  The techs (i have spoken to (Akhiles, Naveen and others who i could barely understand) have all stated to me that i would have to UPGRADE TO PREMIUM in order to get the assistance.  Obiviously they are trying to get more revenueand this in an INHOUSE TACTIC.  

 

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