Complaint Review: IP-NuBodi

When opening my credit card bill I was shocked to see a charge of $89.31 from someone I never heard of. So I called the phone # on my bill only to sit on hold for 15-20 minutes. When someone finally picked up they didn't even ask what I was calling about, first thing out of the mouth was "are you calling to cancel your order?" I couldn't belive it. First i asked what did I order? After telling me I did remember asking to try it free with a $3 shipping fee. I still have not received that bottle or anything else. When asked to put a credit on my credit card he refused and was very rude and asking for a supervisor was no help, he was rude also.

I called my credit card company and explained to them and put in a dispute, so now I have sit and wait to see what happens.

How can somethings like this happen, there must be some kind of legal action that can be taken. I'm in the process of making some calls, I think I'm even going to call our local tv station to see if they will investigate teh matter.

Matt R
Bridgeport, Pennsylvania
U.S.A.