Complaint Review: IP Steel Bridge Medical

There was a pop-up advertisement on my computer that indicated I could get a free sample of Hoodia Complex whereas I would just be charged for shipping ($6.95). I ordered it, but then I was automatically charged $69.95 on my credit card for another bottle of this stuff that I did not order. On the pop-up advertisement, it stated NOTHING about a membership.

Once I was charged, I went to the website indicated on the package I initially received, www.lipoplex.com, and it indicated a membership once you bought an initial order. But it also indicated a 14-day cancelation option. So because I was within that window of time, I called to cancel. The rep told me that there was a 10-day cancelation period on my order and that I was past that. I said that nowhere on that pop-up ad did it say anything about a membership OR a 10-day cancelation period. She refused to refund the $69.95.

I believe this is false advertising because, even though that pop-up ad is linked to that website (www.lipoplex.com), it did not indicate that on the pop-up ad from which I initially ordered. It is a total scam and extremely deceptive. If that pop-up ad is linked to the website and you are expected to adhere to all the requirements, then why isn't the 14-day cancelation period effective as well? They told me I only had a 10-day window. (They charged me on the 11th day.) Only some things are applicable where it suits them in order to scam people out of their hard-earned money. Beware of that company!!!!!!

Walshie
morganton, North Carolina
U.S.A.