iPod battery depo Won’t answer calls, emails, online submissions, they have my $300 iPod Touch 5th generation 64gb Lake Forest Internet
I purchased a battery and service to have the battery installed. They sent me a box to send my iPod 5th generation 64gb. I took my device to Apple to have them evaluate it and give me a price to replace the battery. Their price was more than $20 more so I told them I’d have it done elsewhere. At their suggestion I disabled my “find my phone” feature and did a factory reset to erase all personal information. I took pictures of my device, packed it up and shipped it. I got an email from battery depo that they received my iPod, but their description was not of my device. I emailed them with photos of my device. I emailed a dozen more times, I called and left a dozen messages. I submitted support forms on their website but I’ve never heard back. My iPod is valued at $300 and I have no idea if they ever plan on doing the work I paid for or returning my device