Complaint Review: Ipriceshop.com - CelebrityAppliance.com - Ismartshoppe.com

I placed an order on the ipriceshop.com 11/11/2006. Shipment was to take 10-15 days worst case. On 11/29/2006 I started trying to contact this vendor. First I looked for a contact phone number & found it is not listed on their site. After doing extensive research on the web I found two phone numbers listed for them (the company exists under multiple names -- not a good sign perhaps).

When I called the first number it had been disconnected. I called the second and was informed by a recording that I would be transferred to a 1-900 number and would be charged $9 for the privilege of asking about my order. There was nothing to identify it as being Ipriceshop.com, Ismartshoppe.com or CelebrityAppliance.com, the three names I found the company operating under.

I then sent emails to the addresses listed on the site (customerservice@ismartshoppe.com and sales@ismartshoppe.com) asking about my order. I've sent multiple emails for over 2 weeks (over 100 now) and have received absolutely NO response of any kind, nothing, nada, zip... you get the idea.

Based on my experience this merchant SUCKS. After nearly a month I have had NO RESPONSE OF ANY KIND from them. I really don't know why they bother to post a customer service email address -- they obviously don't actually have a customer service dept.

Michael
Lake Dallas, Texas
U.S.A.